Our Governance
The Management Board are responsible for driving forward our mission and values. As a team they make sure we achieve what we’re passionately committed to delivering – ‘Providing sustainable homes with specialised support and compassionate care’.
Between them, they have a wide range of backgrounds and experience from both the public and private sectors. Here’s a bit more about them.
Doug Furlong – Interim Chair
Doug joined the Board of Pivotal Housing in 2023. Doug has been working in social housing for over 35 years. He is currently Chief Executive at Christchurch Housing Society a charity based on the South Coast providing housing and care to older people. He has worked as senior levels in a range of organisations across the Housing Association and Local Authority sectors working in roles that have covered most aspects of housing and care from complex supported schemes to Asset Management. He also spent five years at the Audit Commission working as a Housing Inspector and most recently was Head of Quality at the Abbeyfield Society.
Doug is a Fellow of the Chartered Institute of Housing and has a range of professional qualifications including an MBA from Birmingham University.
Ross Kuklinski
Ross has worked across supported and social housing for over 15 years in a variety of operational and senior leadership roles.
Ross is currently the Regional Director for Communities for Places for People, covering the south region. Ross also has responsibility for ensuring community focussed housing management services are delivered to customers in circa 30,000 homes.